Email support
Best for account issues, payment questions, campaign review questions, and technical problems.
support@donora.helpSupport
Get help with your Donora account, campaigns, donations, and safety questions.
Donora Support
We are here to help
Contact our team if something is not working, you need account help, or you want to report a campaign concern.
Report a concern
Use this if you see unclear, unsafe, or suspicious fundraiser content.
Report a concernAccount deletion
Learn how to request deletion of your Donora account and related data.
Delete account helpResponse time
Donora Help support normally replies within 1–2 business days. Urgent account, safety, or payment-related messages are prioritized.
Support FAQ
Who operates this app?
Donora Help is the public support destination for the Donora Help mobile app and Donora web experience.
Where do donations happen on iOS?
Donation pages opened from iPhone and iPad continue on Donora Web in the browser, outside the native iOS app.
How can I report a campaign or account issue?
Email support@donora.help with the campaign link, your account email if relevant, and a short description of the issue.
For App Review and platform teams
This page is the public support destination for Donora Help AI: Donate & Help.
- Support email: support@donora.help
- Account deletion requests are available from the account deletion page.
- Campaign, safety, and donation concerns can be sent to the support team for review.